Shipping policy
Shipping Policy – Project Risk
Effective Date: January 1, 2025
Thank you for supporting Project Risk. Below is everything you need to know about how we ship your order.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed, excluding weekends and holidays.
During high-volume periods or product drops, processing times may be slightly extended.
Shipping Regions & Rates
We currently ship to:
- Canada
- United States
Worldwide (select countries)
Shipping rates are flat-rate and displayed at checkout based on your location. Delivery timeframes are estimates and may vary.
Delivery Estimates
- Canada: 3–9 business days
- United States: 4–8 business days
- International: 7–21 business days
Delivery times may vary due to carrier delays, customs processing, or factors outside our control.
International Orders
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. These fees vary by country and are not included in your purchase price or shipping fee.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow time for tracking updates to appear after dispatch.
Address Accuracy
Customers are responsible for providing an accurate and complete shipping address. We are not responsible for delays, losses, or additional costs resulting from incorrect or incomplete address details.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery or expected delivery. We’ll work with the carrier to resolve the issue.
Order Changes & Cancellations
Once an order has been processed or shipped, it cannot be modified or cancelled. Please review your order carefully before completing checkout.
Returns & Exchanges
Please refer to our Returns Policy for information regarding returns or exchanges.
Project Risk reserves the right to update this Shipping Policy at any time. Changes will be reflected on this page.
If you have any questions, contact us at: Office@projectriskftd.com